Effective Date: 03/04/2025
Last Updated: 03/04/2025
KONSTANTINE Films Ltd (“we," "us," or "our") wants to you to grow businesses through high quality marketing films in tailored social media advertising campaigns. In doing so we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information, as well as your rights under applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR).
1. Information We Collect
We collect the following types of personal data:
- Personal Information: Email addresses.
- Payment Details: Information provided for transactions (processed securely by third-party providers).
- Technical Data: IP addresses, browser type, operating system, and device information.
- Cookies & Tracking Technologies: See Section 9 for details.
2. How We Collect Information
We collect data through the following methods:
- When you provide it directly (e.g., signing up for emails, making purchases, or contacting us).
- Automatically through cookies and analytics when you visit our website.
- From third-party services such as analytics providers (Google Analytics, Meta, LinkedIn, etc.).
3. Legal Basis for Processing Data (UK GDPR)
Under the UK GDPR, we must have a valid legal basis for processing your personal data. These include:
- Consent – When you opt-in for marketing communications.
- Contractual Necessity – When processing payments or providing services.
- Legitimate Interests – For improving our website and services, responding to inquiries, and tracking advertising performance.
- Legal Obligation – When required to comply with legal or regulatory obligations.
4. How We Use Your Information
We use your personal data for the following purposes:
- Marketing: Sending promotional emails (only with your consent) and tracking advertising effectiveness.
- Customer Support: Responding to inquiries and resolving issues.
- Analytics: Understanding website traffic and improving user experience.
5. Sharing of Data
We do not sell your personal data. However, we share information with the following third parties:
- GoDaddy: To track total site visits for SEO and analytics purposes (Privacy Policy).
- Google Analytics: To enhance search visibility and track SEO performance (Privacy Policy).
- Meta (Facebook/Instagram): To track advertising performance and website conversions (Privacy Policy).
- LinkedIn: To track advertising performance and website conversions (Privacy Policy).
- Legal authorities: If required by law.
6. Data Retention
We retain personal data only as long as necessary for the purposes stated in this Privacy Policy. Retention periods include:
- Marketing Data: Retained until you opt out.
- Payment Information: Retained for 6 years, as required by financial regulations.
- Website Analytics Data: Retained for up to 2 years.
- Customer Inquiries: 1-2 years for general inquiries, 6 years for disputes (in line with legal claims limitation periods).
After the retention period, your data will be securely deleted or anonymised.
7. Your Rights (UK GDPR)
Under data protection laws, you have the following rights:
- Right to Access – Request a copy of your personal data.
- Right to Rectification – Correct inaccurate or incomplete data.
- Right to Erasure – Request deletion of your data where applicable.
- Right to Restrict Processing – Request to limit how we use your data.
- Right to Data Portability – Request transfer of your data to another service provider.
- Right to Object – Object to direct marketing or other processing based on legitimate interests.
- Right to Withdraw Consent – Withdraw consent for marketing at any time.
- Right to Lodge a Complaint – File a complaint with the UK Information Commissioner's Office (ICO) if you believe your rights are not being upheld (ICO Website).
To exercise your rights, contact us at info@konstantinefilms.com.
8. Data Security
We implement security measures to protect your personal data from unauthorised access, loss, or misuse. However, no online data transmission is completely secure, and we encourage users to take their own precautions.
9. Cookies & Tracking Technologies
We use cookies to improve your browsing experience. Types of cookies we use:
- Essential Cookies: Required for website functionality.
- Analytics Cookies: Track site traffic (Google Analytics, GoDaddy, Meta Pixel).
- Marketing Cookies: Used by Meta and LinkedIn to measure ad performance.
You can manage your cookie preferences via your browser settings or our Cookie Consent Banner.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
11. Contact Information
If you have any questions about this Privacy Policy, please contact us at:
KONSTANTINE Films Ltd
Email: info@konstantinefilms.com
By using our website, you agree to this Privacy Policy.